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Customer Relationship Management (CRM)

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Customer Relationship Management (CRM)

With all your data in Kustomer’s platform, agents and automation can take action to keep customers informed and engaged with your brand.

• Solve customer problems before they know one exists

• Create customer segments to send personalized offers

• Build segments to engage with high value customers

It’s a new type CRM for customer service that drives smarter data-driven processes so you resolve more conversations quickly.

• See all customer info on single timeline

• Take requests from anywhere, reply in a single thread

• Configurable interface to automate repetitive tasks


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I.T. Ridge

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